How to Install
Install Your eSIM in Minutes
Follow these simple steps to set up your travel eSIM before or during your trip.
Purchase Your Plan
Select your destination, data amount, and validity period, then complete your order.
Receive Your QR Code
Your eSIM details and QR code will be sent to your email after purchase.
Install the eSIM
Scan the QR code or follow the manual installation instructions on your compatible phone.
Connect & Travel
Turn on data roaming for your eSIM and start using mobile data at your destination.
Device Compatibility
Make Sure Your Phone Supports eSIM
Before purchasing, please confirm that your device is unlocked and supports eSIM. Most recent iPhone, Samsung Galaxy, Google Pixel, and selected Android models are compatible.
Check CompatibilityeSIM-Compatible Device
Your phone must support eSIM installation. Please check your device settings before purchase.
Unlocked Phone Required
Your device must be carrier-unlocked. Locked phones may not accept travel eSIM plans.
Works on Supported Networks
Network availability may vary by destination, device model, and local carrier coverage.
Check Before Purchase
If you are not sure whether your phone supports eSIM, contact us before placing your order.
Important Notes
Please Read Before Purchase
Make sure your device is compatible and understand how travel eSIM plans work before placing your order.
Data-Only eSIM
Most travel eSIM plans include mobile data only. Voice calls, phone numbers, and SMS are usually not included unless clearly stated.
Install with Stable Wi-Fi
Please install your eSIM while connected to stable Wi-Fi. A weak connection may interrupt the installation process.
Do Not Delete Your eSIM
After installation, please do not delete your eSIM profile. Deleted eSIMs may not be recoverable or reusable.
Activation Rules May Vary
Some plans start counting after installation, while others start after connecting to the local network. Please follow the instructions sent with your eSIM.
Need Help?
Refund & Support
If you ordered the wrong plan, have trouble installing your eSIM, or need help before purchase, please contact our support team as soon as possible.
- Refund eligibility depends on delivery, installation, activation, and usage status.
- Please contact us before deleting your eSIM or making repeated installation attempts.
- Need WeChat Pay or Alipay? Contact us for manual payment assistance.
